AWS Support Plan Pricing
There are four types of support plans available:
– Developer, Business, Enterprise On-Ramp, and Enterprise.
All paid AWS Support plans are billed monthly with no long-term contracts.
AWS Support fees are calculated on a per-account basis for Business and Developer Support plans.
For Enterprise On-Ramp and Enterprise Support, you are billed based on the aggregate monthly AWS charges for all your account IDs subscribed to Enterprise On-Ramp or Enterprise Support.
Compare AWS Support Plans
| Service Name | Developer | Business | Enterprise On-Ramp | Enterprise |
| Case Severity / Response Times* | ||||
| Architectural Guidance | ||||
| Proactive Programs and Self Service | ||||
| Technical Account Management | ||||
| AWS Trusted Advisor Best Practice Checks | ||||
| Enhanced Technical Support | ||||
| Billing Assistance | ||||
| Programmatic Case Management | ||||
| Third-Party Software Support | ||||
| AWS Incident Detection and Response (Custom support for critical applications) | ||||
| AWS Managed Services | ||||
| AWS re:Post Private |